Continuously Improve Customer Service

Customers consistently receive high-quality service.

Our work for the residents of Pierce County is a constantly evolving effort as we work to exceed your expectations.
Seeking feedback, resolving issues and using customer input will allow us to continually improve our work.
Priority Initiatives
  • Online service expansion and citizen engagement projects
  • Process Improvement Team initiatives
  • Best Public Agency (BPA) project in Planning & Public Works

Program Measures

Program measures provide insight into county programs and initiatives. This data allows Pierce County to better monitor its operations and improve outcomes for the people we serve.